Use case · Inbound Call Answering

Every call answered instantly, 24/7

Ella answers every call for your business, 24 hours a day — no rings, no hold music.

A missed call is a booking someone else answers instead.

Example call

Caller

Hi, I'm calling about your opening hours — are you around this afternoon?

Most businesses lose calls three ways: the phone rings out, it goes to voicemail no one checks in time, or it's answered late because someone's mid-task. Ella removes all three — every call to your number is answered immediately, ready to book an appointment or take a message on the spot.

Where your phone lines actually break down

Three real problems, and what Ella actually does about each one.

A ringing phone means someone has to stop what they're doing to pick it up.

Ella answers instantly, every time — no one on your team has to drop what they're doing.

Voicemail gets left and then sits there until someone has time to listen and call back.

Ella talks to the caller directly and books or notes what they need on the spot — nothing waits in an inbox.

During busy periods, calls overlap and some get missed entirely.

Ella can answer every call at once — there's no queue and no busy signal.

Built for your business

Every call is answered on the first ring — no queue, no voicemail, no missed calls

Books directly into your real calendar while the caller's still on the line

Works for every call type — new customers, existing clients, suppliers, anyone who calls your number

Escalates anything it can't handle straight to your team

Built for every industry we support

The same Ella, tuned to how your industry actually answers its phones.

What would this actually cost you?

Move the slider to your real call volume — every number below is either a published Salon & Retail plan price or a named assumption, never an estimate we can't show our working for.

300 min/mo1,260+ min/mo

ZyncoAI — real plan

$199/month

Growth plan — 600 minutes/month, real published price.

Traditional receptionist

$5,417–$6,250/month

Based on a $65,000–$75,000/year AUD wage — a typical Australian admin/reception award range, not a quote.

At this volume: $62,612–$72,612 AUD/year difference between the Growth plan and the traditional-receptionist wage assumption above — the raw arithmetic, not a marketing percentage.

A real receptionist and Ella aren't a like-for-like swap — this compares call-answering cost only, using the two figures shown above.

This example uses our lowest-cost plan group (Salon & Retail) — pricing varies by industry, see full pricing for your industry's real numbers.

Works with the tools your business already use

Classified honestly — live booking sync, staff-roster sync only, manual/CSV import, or genuinely not built yet.

Live booking sync

Google Calendar

Sync appointment availability and bookings with a staff member's Google Calendar. Connect per staff member from the Staff tab.

Built early, built honestly

Sydney-hosted database

Your business, appointment, and call records are stored in Australia (ap-southeast-2). Voice processing involves overseas AI providers, disclosed in full at /privacy#subprocessors.

AI disclosure by design

Every caller is told they're speaking with an AI, every time — not buried in fine print.

Privacy Act 1988 compliance

Real incident-response contact and consent tracking, not a badge we haven't earned.

PCI DSS compliant payments

Card payments are processed by Square, a PCI DSS compliant processor — your card details never touch our servers.

Transparent support access

A real, monitored inbox — support@zyncoai.com — not a chatbot wall.

Frequently asked questions

No — you keep your existing business number and forward calls from it to Ella. The exact forwarding setup (a dial code that depends on your line type) is in Settings → Integrations, with a "Test my setup" button to confirm it's working.

Every plan includes the complete ZyncoAI platform — all features, all dashboards, all integrations. Plans differ only by minutes included.

Pricing varies by industry — select yours below.
Don’t see your industry?Contact us →

Starter

AUD $399/month

AUD $0.50 per extra minute · AUD $499 setup fee

  • 800 minutes/month
  • 1 location
  • Email support
Start free trial
Most popular

Growth

AUD $599/month

AUD $0.50 per extra minute · AUD $699 setup fee

  • 1,500 minutes/month
  • 1 location
  • Email support
Start free trial

Max

AUD $799/month

AUD $0.50 per extra minute · AUD $899 setup fee

  • 2,000 minutes/month
  • 1 location
  • Email support
Start free trial

Enterprise

Contact us

From AUD $1,499/month · AUD $1,999 setup fee

  • Unlimited minutes
  • 1 location
  • Email support
Contact sales

One-time setup fee (Medical & Dental): Starter AUD $499 setup fee · Growth AUD $699 setup fee · Max AUD $899 setup fee · Enterprise AUD $1,999 setup fee

Add-ons available after you pick a plan.

Start your 7-day free trial

Plans from AUD $99/month · one-time setup fee (varies by plan) · no credit card required to start