24/7 member service without the wait times
Ella answers every call for banks & credit unions, 24 hours a day — no rings, no hold music.
A missed call is a booking someone else answers instead.
Example call
Caller
I'd like to book a time to talk to your banker about a home loanMembers calling a bank or credit union outside branch hours today just get a queue or a voicemail — Ella answers instead, every hour of every day, and books an appointment with the right banker based on what the member actually needs (a home loan enquiry goes to a different calendar than a general account question). This is the one vertical with a hard, non-negotiable rule built into the AI itself: Ella never discusses account details, balances, transactions, card numbers or PINs under any circumstances. If a caller raises any of those, the call is transferred to a human banker immediately rather than the AI attempting to help.
Where banks & credit unions phone lines actually break down
Three real problems, and what Ella actually does about each one.
Members calling outside branch hours get a queue or a voicemail today.
Ella answers 24/7 and books an appointment with the right banker based on what the member actually needs.
A home-loan enquiry and a general account question need different specialists, but often get routed the same way.
Enquiries are screened by product type and booked against the right banker or advisor's calendar.
Any AI touching account numbers, balances or PINs would be an unacceptable risk.
Ella never discusses account details, balances, transactions or card/PIN numbers — any of those, the call transfers to a human banker immediately, a hard rule enforced in the AI itself.
Built for banks & credit unions
Books appointments with the right banker or advisor
Screens and routes enquiries by product type
Never handles account numbers or transactions — routes securely
Available after-hours for members in every timezone
Built for every role on your team
How Ella changes the day for the people actually running a banks & credit unions business.
Branch / Operations Manager
After-hours member enquiries are booked and routed by product type, visible in one dashboard the next morning.
Member / Business Owner
Captures every after-hours enquiry that would otherwise just be a missed call.
Banker / Advisor
Appointments arrive pre-screened by product type, not routed by guesswork.
What would this actually cost you?
Move the slider to your real call volume — every number below is either a published banks & credit unions plan price or a named assumption, never an estimate we can't show our working for.
ZyncoAI — real plan
$599/month
Growth plan — 1,500 minutes/month, real published price.
Traditional receptionist
$5,417–$6,250/month
Based on a $65,000–$75,000/year AUD wage — a typical Australian admin/reception award range, not a quote.
At this volume: $57,812–$67,812 AUD/year difference between the Growth plan and the traditional-receptionist wage assumption above — the raw arithmetic, not a marketing percentage.
A real receptionist and Ella aren't a like-for-like swap — this compares call-answering cost only, using the two figures shown above.
Works with the tools banks & credit unions businesses already use
Classified honestly — live booking sync, staff-roster sync only, manual/CSV import, or genuinely not built yet.
Google Calendar
Sync appointment availability and bookings with a staff member's Google Calendar. Connect per staff member from the Staff tab.
Microsoft Outlook Calendar
Sync appointment bookings to your business's connected Outlook Calendar (Microsoft 365 / Azure AD).
See the dashboard in action
The real ZyncoAI dashboard interface, shown with clearly-labelled sample data.
Meetings Booked
41
Calls Answered Today
116
No-shows Today
0
Live AI call feed
LIVEBooked meeting — Tuesday 2:00pm
From signup to Ella answering calls
The real steps — nothing skipped, nothing sped up for the page.
- 1
Sign up
Create your account and verify your email address.
- 2
Tell us about your business
Business name, industry, hours and address — a short setup wizard.
- 3
Add your staff
Import or add the people whose calendars Ella will book against.
- 4
Activate your voice line
Click Activate — a real Australian phone number is purchased and configured for your business.
- 5
Ella goes live
The moment a real number is assigned, Ella starts answering. Automatic number purchase is usually immediate; on the rare occasion it needs a manual step on our side, we're notified automatically and follow up directly.
Built early, built honestly
Sydney-hosted database
Your business, appointment, and call records are stored in Australia (ap-southeast-2). Voice processing involves overseas AI providers, disclosed in full at /privacy#subprocessors.
AI disclosure by design
Every caller is told they're speaking with an AI, every time — not buried in fine print.
Privacy Act 1988 compliance
Real incident-response contact and consent tracking, not a badge we haven't earned.
PCI DSS compliant payments
Card payments are processed by Square, a PCI DSS compliant processor — your card details never touch our servers.
Transparent support access
A real, monitored inbox — support@zyncoai.com — not a chatbot wall.
First banks & credit unions partner story coming soon
We're not going to invent one. This slot fills the day a real banks & credit unions business gives us real numbers to share.
Frequently asked questions
No, never — this is a hard rule enforced in the AI itself. Any call touching account details, balances, transactions, or card/PIN numbers is transferred to a human banker immediately.
Every plan includes the complete ZyncoAI platform — all features, all dashboards, all integrations. Plans differ only by minutes included.
Starter
AUD $0.60 per extra minute · AUD $699 setup fee
- 800 minutes/month
- 1 location
- Email support
Growth
AUD $0.60 per extra minute · AUD $899 setup fee
- 1,500 minutes/month
- 1 location
- Email support
Max
AUD $0.60 per extra minute · AUD $1299 setup fee
- 2,000 minutes/month
- 1 location
- Email support
Enterprise
From AUD $1,669/month · AUD $2,999 setup fee
- Unlimited minutes
- 1 location
- Email support
One-time setup fee (Banking & Finance): Starter AUD $699 setup fee · Growth AUD $899 setup fee · Max AUD $1299 setup fee · Enterprise AUD $2,999 setup fee
Add-ons available after you pick a plan.
Start your 7-day free trial
Plans from AUD $399/month · one-time setup fee (varies by plan) · no credit card required to start