Every enquiry, professionally handled
Ella answers every call for legal firms, 24 hours a day — no rings, no hold music.
A missed call is a booking someone else answers instead.
Example call
Caller
I was in a car accident and need to speak to your solicitor about a claimA law firm's phone line is often the first contact a prospective client has with the practice, and a formal, professional tone matters from the first word — which is why Ella's legal-firm persona is deliberately measured rather than casual. New matters are screened for the basics (what kind of matter, urgency, which practice area) before a consultation is booked, so a solicitor's time isn't spent re-asking questions the caller already answered. Time-sensitive details — a CTP or WorkCover claim, a court deadline mentioned in passing — are captured accurately rather than paraphrased. Ella never discusses the substance of legal advice; anything beyond intake and scheduling is routed straight to a solicitor.
Where legal firms phone lines actually break down
Three real problems, and what Ella actually does about each one.
A prospective client's first call is often the only chance to capture a new matter — an unanswered call is a lost client.
Ella answers every enquiry and screens the basics (matter type, urgency, practice area) before booking a consultation.
Solicitors lose billable time re-asking questions the caller already answered on intake.
New matters are screened up front, so the first real conversation isn't starting from zero.
A time-sensitive detail — a CTP/WorkCover claim, a deadline mentioned in passing — gets lost in a rushed phone note.
Time-sensitive details are captured accurately, not paraphrased from memory.
Built for legal firms
Screens new matters before they reach a solicitor
Books consultations across multiple practice areas
Captures urgent WorkCover/CTP details accurately
Never discusses legal advice — routes to a human for that
Built for every role on your team
How Ella changes the day for the people actually running a legal firms business.
Practice Manager
Sees every new-matter enquiry and its screening detail in one place instead of relying on handwritten phone messages.
Principal / Partner
Never loses a new client relationship to a firm that happened to answer first.
Front Desk / Legal Secretary
Consultations arrive pre-screened and booked against the right solicitor's calendar, not routed by guesswork.
What would this actually cost you?
Move the slider to your real call volume — every number below is either a published legal firms plan price or a named assumption, never an estimate we can't show our working for.
ZyncoAI — real plan
$489/month
Growth plan — 1,500 minutes/month, real published price.
Traditional receptionist
$5,417–$6,250/month
Based on a $65,000–$75,000/year AUD wage — a typical Australian admin/reception award range, not a quote.
At this volume: $59,132–$69,132 AUD/year difference between the Growth plan and the traditional-receptionist wage assumption above — the raw arithmetic, not a marketing percentage.
A real receptionist and Ella aren't a like-for-like swap — this compares call-answering cost only, using the two figures shown above.
Works with the tools legal firms businesses already use
Classified honestly — live booking sync, staff-roster sync only, manual/CSV import, or genuinely not built yet.
Google Calendar
Sync appointment availability and bookings with a staff member's Google Calendar. Connect per staff member from the Staff tab.
LEAP
Registration starts self-serve (console.leap.build), but whether OAuth credentials are issued instantly or require LEAP to provision the account is unconfirmed from public docs — needs a direct signup attempt to verify.
Smokeball
Partner-gated — the requesting firm must be on Smokeball's Prosper+ plan and submit an API access request.
Clio
Starts self-serve (sign up for a free trial at clio.com, no sales call) but isn't instant: Clio's team reviews an intake form before converting the trial to a developer account able to create OAuth apps — confirmed via Clio's own developer docs, 2026-08-16.
MYOB Practice Management
Unverified — no product literally called "MYOB Law" exists; likely means MYOB's accounting-focused Practice Management product. Confirm intended vendor.
ActionStep
Partner-gated — requires emailing Actionstep's Global Support Team, a US$500 setup fee, and their own API review process.
See the dashboard in action
The real ZyncoAI dashboard interface, shown with clearly-labelled sample data.
Consultations Booked
41
New Matters Screened
116
No-shows Today
0
Live AI call feed
LIVEBooked consultation — Tuesday 2:00pm
From signup to Ella answering calls
The real steps — nothing skipped, nothing sped up for the page.
- 1
Sign up
Create your account and verify your email address.
- 2
Tell us about your business
Business name, industry, hours and address — a short setup wizard.
- 3
Add your staff
Import or add the people whose calendars Ella will book against.
- 4
Activate your voice line
Click Activate — a real Australian phone number is purchased and configured for your business.
- 5
Ella goes live
The moment a real number is assigned, Ella starts answering. Automatic number purchase is usually immediate; on the rare occasion it needs a manual step on our side, we're notified automatically and follow up directly.
Built early, built honestly
Sydney-hosted database
Your business, appointment, and call records are stored in Australia (ap-southeast-2). Voice processing involves overseas AI providers, disclosed in full at /privacy#subprocessors.
AI disclosure by design
Every caller is told they're speaking with an AI, every time — not buried in fine print.
Privacy Act 1988 compliance
Real incident-response contact and consent tracking, not a badge we haven't earned.
PCI DSS compliant payments
Card payments are processed by Square, a PCI DSS compliant processor — your card details never touch our servers.
Transparent support access
A real, monitored inbox — support@zyncoai.com — not a chatbot wall.
First legal firms partner story coming soon
We're not going to invent one. This slot fills the day a real legal firms business gives us real numbers to share.
Frequently asked questions
No — Ella only handles intake, screening, and booking consultations. Legal advice is never given by the AI; anything substantive is routed to a solicitor.
Every plan includes the complete ZyncoAI platform — all features, all dashboards, all integrations. Plans differ only by minutes included.
Starter
AUD $0.60 per extra minute · AUD $599 setup fee
- 800 minutes/month
- 1 location
- Email support
Growth
AUD $0.60 per extra minute · AUD $799 setup fee
- 1,500 minutes/month
- 1 location
- Email support
Max
AUD $0.60 per extra minute · AUD $999 setup fee
- 2,000 minutes/month
- 1 location
- Email support
Enterprise
From AUD $1,399/month · AUD $2,499 setup fee
- Unlimited minutes
- 1 location
- Email support
One-time setup fee (Law): Starter AUD $599 setup fee · Growth AUD $799 setup fee · Max AUD $999 setup fee · Enterprise AUD $2,499 setup fee
Add-ons available after you pick a plan.
Start your 7-day free trial
Plans from AUD $349/month · one-time setup fee (varies by plan) · no credit card required to start