Never lose a job to voicemail again
Ella answers every call for home services, 24 hours a day — no rings, no hold music.
A missed call is a booking someone else answers instead.
Example call
Caller
I've got a burst pipe, I need someone urgentlyHome service emergencies — a burst pipe, no hot water, an electrical fault — don't happen during business hours, and a tradesperson who doesn't answer after-hours simply loses the job to whoever does. Ella answers every time, tells a genuine emergency apart from a routine booking, and captures the job address and issue upfront so a tradesperson can be dispatched instead of calling back to ask basic questions first. Bookings are checked against real-time tradesperson availability rather than guessed at, so a job isn't promised for a slot that's already taken.
Where home services phone lines actually break down
Three real problems, and what Ella actually does about each one.
Home-service emergencies — a burst pipe, no hot water — don't happen during business hours, and after-hours calls usually just go unanswered.
Ella answers every time, day or night, and tells a genuine emergency apart from a routine booking.
A tradesperson calls back just to ask the job address and issue a second time before they can dispatch anyone.
The job address and issue are captured upfront, so a tradesperson can be dispatched straight away.
A job gets promised for a time slot that's already taken.
Bookings are checked against real-time tradesperson availability, not guessed at.
Built for home services
Triages urgent call-outs from routine bookings
Captures the job address and issue before dispatch
Books tradespeople against real-time availability
Answers after-hours when emergencies actually happen
Built for every role on your team
How Ella changes the day for the people actually running a home services business.
Office Manager / Dispatcher
Every call-out is captured with address and issue detail before a tradesperson is even dispatched.
Owner / Tradesperson
Stops losing after-hours emergency jobs to whoever else picks up the phone.
Front Desk / Booking Coordinator
Routine bookings and genuine emergencies arrive already triaged, not mixed together in one queue.
What would this actually cost you?
Move the slider to your real call volume — every number below is either a published home services plan price or a named assumption, never an estimate we can't show our working for.
ZyncoAI — real plan
$329/month
Growth plan — 600 minutes/month, real published price.
Traditional receptionist
$5,417–$6,250/month
Based on a $65,000–$75,000/year AUD wage — a typical Australian admin/reception award range, not a quote.
At this volume: $61,052–$71,052 AUD/year difference between the Growth plan and the traditional-receptionist wage assumption above — the raw arithmetic, not a marketing percentage.
A real receptionist and Ella aren't a like-for-like swap — this compares call-answering cost only, using the two figures shown above.
Works with the tools home services businesses already use
Classified honestly — live booking sync, staff-roster sync only, manual/CSV import, or genuinely not built yet.
Google Calendar
Sync appointment availability and bookings with a staff member's Google Calendar. Connect per staff member from the Staff tab.
See the dashboard in action
The real ZyncoAI dashboard interface, shown with clearly-labelled sample data.
Jobs Booked
41
Calls Answered Today
116
No-shows Today
0
Live AI call feed
LIVEBooked job — Tuesday 2:00pm
From signup to Ella answering calls
The real steps — nothing skipped, nothing sped up for the page.
- 1
Sign up
Create your account and verify your email address.
- 2
Tell us about your business
Business name, industry, hours and address — a short setup wizard.
- 3
Add your staff
Import or add the people whose calendars Ella will book against.
- 4
Activate your voice line
Click Activate — a real Australian phone number is purchased and configured for your business.
- 5
Ella goes live
The moment a real number is assigned, Ella starts answering. Automatic number purchase is usually immediate; on the rare occasion it needs a manual step on our side, we're notified automatically and follow up directly.
Built early, built honestly
Sydney-hosted database
Your business, appointment, and call records are stored in Australia (ap-southeast-2). Voice processing involves overseas AI providers, disclosed in full at /privacy#subprocessors.
AI disclosure by design
Every caller is told they're speaking with an AI, every time — not buried in fine print.
Privacy Act 1988 compliance
Real incident-response contact and consent tracking, not a badge we haven't earned.
PCI DSS compliant payments
Card payments are processed by Square, a PCI DSS compliant processor — your card details never touch our servers.
Transparent support access
A real, monitored inbox — support@zyncoai.com — not a chatbot wall.
First home services partner story coming soon
We're not going to invent one. This slot fills the day a real home services business gives us real numbers to share.
Frequently asked questions
Home Services plans use the same pricing as mechanic shops, starting from AUD $199/month with a 7-day free trial.
Every plan includes the complete ZyncoAI platform — all features, all dashboards, all integrations. Plans differ only by minutes included.
Starter
AUD $0.30 per extra minute · AUD $199 setup fee
- 400 minutes/month
- 1 location
- Email support
Growth
AUD $0.30 per extra minute · AUD $299 setup fee
- 600 minutes/month
- 1 location
- Email support
Max
AUD $0.30 per extra minute · AUD $499 setup fee
- 900 minutes/month
- 1 location
- Email support
Enterprise
From AUD $929/month · AUD $999 setup fee
- Unlimited minutes
- 1 location
- Email support
One-time setup fee (Mechanic & Auto Shop): Starter AUD $199 setup fee · Growth AUD $299 setup fee · Max AUD $499 setup fee · Enterprise AUD $999 setup fee
Add-ons available after you pick a plan.
Start your 7-day free trial
Plans from AUD $199/month · one-time setup fee (varies by plan) · no credit card required to start